You have probably seen the commercials on TV about GoDaddy and their inexpensive domains. They offer a great service by allowing the average web visitor to purchase their own domain and create a site.
However most people do not remember the information they used to buy that domain. This can cause major problems if you ever want to move your domain to a different registrar or change the hosting to a different server.
Since your domain name is basically your companies footprint on the internet the domain registrars are notoriously difficult to work with if you have forgotten your information. Rather than calling the domain registrar and answering a couple of questions, like you would at the bank, the registrars require the user to remember a “secret” word or phrase. Generally this is something you give once at the time of ordering and never bothered to write down what it was.
If you have forgotten your registrar information below is a typical process and what information you will need.
- Go to your current registrar and try to log-in
- Click on the “I forgot my password” or similar text area
- Fill out the required information.
If your email address is the same they have on file they will send you a reset your password link. This will usually work. However if you still cannot log in you will need the following information for most registrars.
- Copy of the owner on file’s drivers license or photo ID
- Copy of your business letterhead. If you don’t have a letterhead click here.
- Copy of your business license (if you are a business) otherwise a utility bill should suffice.
This should help you with most of the registrar issues that may arise. If you need additional assistance please contact us at 507-358-9098 or email@example.com